Terms

Thank you for choosing to be a part of legal AI history by partnering with Isaacus!

Before you start using our legal AI services, please read carefully through these Terms, as they outline important legal rights and responsibilities that we owe each other.

If you have any questions, concerns or feedback about these Terms or other legal matters, please reach out to [email protected].

These Terms of Service (the “Terms”) are a binding agreement between you (“you”, “your” or a “User”) and us, Isaacus Pty Ltd (“Isaacus”, the “Company”, “us”, “we” or “our”).

These Terms govern your use of our websites (collectively, the “Website”), including but not limited to https://isaacus.com, https://platform.isaacus.com, https://docs.isaacus.com and https://api.isaacus.com, as well as the Isaacus Platform, the Isaacus API, Isaacus artificial intelligence and machine learning models, algorithms and systems, Isaacus apps and any other software, products or services that we offer (collectively, including our Website, the “Services”).

By accessing, using or purchasing our Services, you agree to these Terms. Do not access, use or purchase our Services if you do not intend to agree to these Terms.

We may change these Terms from time to time by posting revised terms on our Website. If you were a User of our Services before the posting of revised terms, they will take effect 14 days after their posting. If you do not intend to agree to revised terms, you must stop using our Services before such terms come into effect. For new Users, revised terms take effect immediately upon their posting.

These Terms were last updated on 4 April 2025.

Who we are

Isaacus Pty Ltd is an Australian proprietary company limited by shares.

Our registered office is located at 81-83 Campbell Street, Surry Hills, New South Wales 2010, Australia.

Our Australian Company Number (ACN) is 684 344 134, and our Australian Business Number (ABN) is 15 684 344 134.

We operate under the registered business name, Isaacus.

We develop effective, efficient and scalable legal AI models, APIs and applications to solve the most time-consuming problems legal professionals face each day.

We work with corporate legal departments, law firms, legal technology providers and governments to deploy our solutions both in the cloud and on premises, including inside air-gapped environments.

Minimum age

You cannot access, use or purchase our Services unless you are at least 18 years of age or are the minimum age required to consent to use our Services in your location, whichever is higher.

Accounts

To access, use or purchase our Services, we may ask you to create an Account (your “Account”).

You agree to provide correct and complete Account information (your “Account Information”) and to keep your Account Information up to date. Account Information includes but is not limited to your email address, password, full name, billing information and social media accounts.

You agree that we may use your Account Information to communicate with you about our Services or your access to or use of our Services. You agree that our communications to you using your Account Information will satisfy any legal notice requirements.

We may communicate marketing information to you using your Account Information, but if we do, we will allow you to opt out of receiving targeted marketing communications.

You are solely responsible and liable for all activity occurring under your Account.

You are also fully responsible for maintaining the confidentiality and security of your account, which includes keeping your password and Account login credentials safe.

If you become aware of or suspect any breach of the security of your Account, loss or compromise of your password or Account login credentials, or any unauthorized access to your Account, you must notify us immediately by emailing either [email protected] or [email protected].

Provided all incurred fees have been paid in full and no payments are outstanding, you may close your Account at any time at your sole discretion by contacting us at [email protected]. If any payments are outstanding, you must pay them before your Account can be closed.

Billing

You may be required to pay fees to access or use some of our Services or features of our Services (collectively, the “Paid Services”).

By accessing, using or purchasing a Paid Service, you agree to pay the fees that we specify for that Paid Service.

Depending on the Paid Service, we may specify different types of fees, such as one-time, recurring, revenue-based or usage-based fees.

Fees

We may introduce, remove, increase, decrease or otherwise revise or change fees from time to time, in which case, we will notify you beforehand. If you do not accept any such new or revised fees, you must discontinue your access to and use of the Paid Services or features of Paid Services to which those fees apply.

You agree that we will not be liable for any errors caused by third-party payment processors used to process fees paid by you to us.

Refunds

We offer refunds in accordance with the relevant consumer law in your location (for example, the Australian Consumer Law) and on the terms set out in these Terms. Any rights set out in these Terms apply in addition to any consumer rights you may be entitled to under the relevant consumer law in your location.

We will only provide you with a refund of payments if we are unable to continue to provide our Services or if we notify you in writing of our decision, at our absolute discretion, that it is reasonable to do in the circumstances.

Taxes

To the extent permitted by law, or unless explicitly stated otherwise in writing, all fees do not include applicable federal, provincial, state, territory, local or other governmental sales, value-added, goods and services, harmonized or other taxes, fees, or charges (“Taxes”). You are responsible for paying all applicable Taxes relating to your use of our Services, your payments, or your purchases. If we’re obligated to pay or collect Taxes on the fees you’ve paid or will pay, you’re responsible for those Taxes, and we may collect payment from you.

Payments

We may require you to provide billing information (your “Billing Information”), including a payment method. You must provide complete, correct and valid Billing Information, and you must keep your Billing Information up to date.

You agree that we may use your Billing Information to charge you for fees specified for access to or use of our Paid Services as well as any applicable taxes.

You agree that, where any fees are specified to be recurring or based on usage, we may charge such fees and applicable taxes using your Billing Information on a periodic basis.

You agree that if a payment fails, we suspect fraud, or Paid Services are otherwise not paid for (for example, if you contact your bank or credit card company to decline or reverse the charges of fees for Paid Services) or are not paid on time, we may immediately cancel, suspend or revoke your access to and prohibit or restrict your use of Paid Services without notice to you.

You authorize us to charge you using any updated payment information provided by your bank or payment service provider (e.g., new expiration date) or other payment methods provided if we are unable to charge your primary payment method.

Where a payment fails, you authorize us to continue to attempt to charge you using your Billing Information until the payment is successful.

Subscriptions

To access or use some Paid Services, including but not limited to the Isaacus API, you must sign up for a subscription (a “Subscription”), first by creating an Account, and then by following the subscription procedure specified by our Services.

By signing up for a Subscription, you agree to these Terms.

We may change the information, features and other services offered through a Subscription and we make no guarantee that any information, features or services currently available through a Subscription will always be available through that Subscription.

When you enroll in a subscription, you authorize us to automatically charge the then-applicable fees and Taxes for each subsequent subscription period until the subscription is cancelled. If you received a discount, used a coupon code, or subscribed during a free trial or promotion, your subscription will automatically renew for the full price of the subscription at the end of the discount period. This means that unless you cancel a subscription, it’ll automatically renew, and we’ll charge your payment method(s). You must cancel at least 24 hours before the scheduled end date of any subscription to avoid renewal and charges for the next renewal period. The date for the automatic renewal is based on the date the subscription began and cannot be changed. If you’ve purchased access to multiple services, you may have multiple renewal dates.

You may cancel your Subscription using any method we may provide to you through our Services (for example, in your billing portal) or by notifying us at [email protected] provided that all incurred fees have been paid in full and no payments are outstanding.

The Isaacus API

The Isaacus API is a Paid Service. The API pricing page of our documentation specifies the fees applicable for accessing and using the Isaacus API and its features. You must pay the fees specified on that page unless otherwise communicated to you by Isaacus in writing.

To access or use the Isaacus API, you must subscribe to a monthly billed, zero flat fee, usage-based Subscription and provide your Billing Information.

We will automatically charge you using your Billing Information on each specified renewal date for usage incurred in the specified billing period until you cancel your Subscription.

Use of Services

You may access and use our Services only in compliance with these Terms.

You may not use our Services and may not accept these Terms if:

you do not have legal capacity to form a binding contract with us; or
you are a person barred from accessing or using the Services under the laws of Australia, the United States or other countries, including the country in which you are resident of as well as the country from which you access or use the Services.

You are responsible for all activity occurring under the Account through which you access or use our Services.

You may not access or use, or assist anyone in accessing or using, our Services in any of the following ways:

In any way that violates any applicable law or regulation, including but not limited to any laws about exporting data or software to and from Australia, the United States and other countries.
To develop products, services, applications, software, models or solutions that compete with our Services, including to develop or train any artificial intelligence or machine learning algorithms, models or systems or to resell our Services.
To decompile, reverse engineer, disassemble, or otherwise reduce our Services to human-readable form, except when these restrictions are prohibited by applicable law.
To misrepresent or defraud any user or member of the public through phishing, spoofing, manipulating headers or other identifiers, impersonating anyone else, or falsely implying any sponsorship or association with Isaacus or any third party.
To crawl, scrape, or otherwise harvest data or information from our Services other than as permitted under these Terms.
To use our Services or Materials to obtain unauthorized access to any system or information, or to deceive any person.
To use our Services in any way that violates the intellectual property rights or other legal rights (including the rights of publicity or privacy) of Isaacus or any third party, including but not limited to copying, modifying, or distributing any content without proper authorization.
Except where you are accessing our Services via an Isaacus API key or where we otherwise explicitly allow it, to access our Services through automated or non-human means, including through a bot, script or otherwise.
To engage in any act that would disrupt the access, availability, and security of our Services, including but not limited to:
1. Tampering with, reverse-engineering, or hacking our Services.
2. Modifying, disabling, or compromising the performance of our Services.
3. Overwhelming, or attempting to overwhelm our infrastructure by imposing an unreasonably large load on our systems that consume extraordinary resources.
4. Compromising the integrity of our system, including probing, scanning and testing the vulnerability of our system unless expressly permitted by Isaacus.
To engage in any other conduct that restricts or inhibits any person from using or enjoying our Services, or that we reasonably believe exposes us — or any of our users, affiliates, or any other third party — to any liability, damages, or detriment of any type, including reputational harms.

Third party services

Our Services may use or may be used in connection with third-party information, products or services (“Third-Party Services”). For example, we allow authentication using Google and GitHub accounts. We do not control Third-Party Services, nor do we accept responsibility for any loss or damage that may arise from your use of Third-Party Services, for which we make no representations or warranties. Your use of Third-Party Services is at your own risk and is subject to any terms, conditions or policies (including privacy policies) applicable to such Third-Party Services.

Software

We may offer manual or automatic updates to our software, including our API, API client, AI models, applications or any other software forming a part of our Services (“Isaacus Software”), without advance notice to you. Isaacus Software may include open-source software. In the event of any conflict between these Terms and any other Isaacus or third-party terms applicable to any portion of Isaacus Software, such other terms will control as to that portion of the Isaacus Software and to the extent of the conflict.

Ownership of the Services

The Services are owned, operated, and provided by us and our affiliates, licensors, distributors, and service providers (collectively “Providers”). We and our Providers retain all our respective rights, title, and interest, including intellectual property rights, in and to the Services. Other than the rights of access and use expressly granted in our Terms, our Terms do not grant you any right, title, or interest in or to our Services.

Inputs, Outputs and Materials

In the course of interacting with our artificial intelligence and machine learning models, algorithms, systems, tools, applications, technologies and other AI-powered products and services that we offer (the “AI Services”) you may provide inputs to such AI Services (“Inputs”) that, in response to your Inputs, provide you with generated outputs (“Outputs”) (Inputs and Outputs collectively being “Materials”).

You represent and warrant to us that you have the rights, licenses and permissions that are necessary for us to process your Inputs under these Terms and to provide our Services to you, including for example, to integrate with third-party services and to share Materials with others at your direction.

You also represent and warrant that your Inputs will not violate our Terms or any applicable laws, regulations or policies.

As between you and Isaacus, and to the extent permitted by applicable law, you retain any right, title, and interest that you have in your Inputs. Subject to your compliance with our Terms, we assign to you all of our right, title, and interest, if any, in Outputs generated in response to your Inputs.

Our AI Services are new technologies that are continuously improving in accuracy, reliability and safety. You acknowledge and agree that:

Outputs may not always be accurate and may contain material inaccuracies even if they appear to be accurate because of their level of detail or specificity.
You should not rely on any Outputs without independently confirming their accuracy.
Your reliance on Outputs is strictly at your own risk, and we disclaim all liability for decisions made based on, in any way, our Outputs.
The Services and any Outputs may not reflect correct, current, or complete information.
Outputs may contain content that is inconsistent with Isaacus’ views.
Outputs do not constitute and are not a substitute for legal advice and legal counsel.

We may use Materials to provide, maintain, and improve the Services and to develop other products and services. For example, we may collect anonymous, non-identifiable statistics about the types or themes of or patterns in Inputs we receive and Outputs we generate.

We will not train our models on any Materials that are not publicly available, except in the following circumstances:

If you provide Feedback to us (through the Services or otherwise) regarding any Materials, we may use that Feedback in accordance with these Terms.
If you otherwise consent to such use of Materials.

Feedback

We love hearing from you and are always looking to improve our Services. When you share comments, ideas, or feedback (“Feedback”), including rating Outputs, for example, by using a thumbs up or thumbs down button, you agree that we’re free to use such Feedback without any restriction or compensation to you.

Privacy

We reserve the right to retain your information for legal or regulatory compliance, pursuant to standard archiving, recovery, and backup processes and practices, and pursuant to our Privacy Policy.

Liability

Nothing in these Terms limit or exclude any guarantees, warranties, representations or conditions implied or imposed by law, including but not limited to the Australian Consumer Law (or any liability under them) which by law may not be limited or excluded.

Subject to these Terms, and to the extent permitted by law:

All terms, guarantees, warranties, representations or conditions which are not expressly stated in the Terms are excluded; and
Isaacus will not be liable for any special, indirect or consequential loss or damage (unless such loss or damage is reasonably foreseeable resulting from our failure to meet an applicable Consumer Guarantee), loss of profit or opportunity, or damage to goodwill arising out of or in connection with the Services or these Terms (including as a result of not being able to use the Services or the late supply of the Services), whether at common law, under contract, tort (including negligence), in equity, pursuant to statute or otherwise.

Use of the Website and the Services is at your own risk. Everything on the Website and the Services is provided to you “as is” and “as available” without warranty or condition of any kind. None of the affiliates, directors, officers, employees, agents, contributors and licensors of Isaacus make any express or implied representation or warranty about the Services or any products or Services (including the products or Services of Isaacus) referred to on the Website. This includes (but is not restricted to) loss or damage you might suffer as a result of any of the following:

failure of performance, error, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or other harmful component, loss of data, communication line failure, unlawful third party conduct, or theft, destruction, alteration or unauthorised access to records;
the accuracy, suitability or currency of any information on the Website, the Services, or any of its Services related products (including third party material and advertisements on the Website);
costs incurred as a result of you using the Website, the Services or any of the products of Isaacus; and
the Services or operation in respect to links which are provided for your convenience.

Isaacus’ total liability arising out of or in connection with the Services or these Terms, however arising, including under contract, tort (including negligence), in equity, under statute or otherwise, will not exceed the resupply of the Services to you.

You expressly understand and agree that Isaacus, its affiliates, employees, agents, contributors and licensors shall not be liable to you for any direct, indirect, incidental, special consequential or exemplary damages which may be incurred by you, however caused and under any theory of liability. This shall include, but is not limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation and any other intangible loss.

Isaacus shall not be liable for any failure or delay in performing obligations where the failure or delay results from any event beyond its reasonable control.

You agree that none of our Services constitute nor are a substitute for legal advice or legal counsel. No attorney-client relationship is created between you and Isaacus.

Indemnity

You agree to indemnify Isaacus, its affiliates, employees, agents, contributors, third party content providers and licensors from and against:

all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred, suffered or arising out of or in connection with your content;
any direct or indirect consequences of you accessing, using or transacting on the Website or attempts to do so; and/or
any breach of the Terms.

Dispute resolution

If a dispute arises out of or relates to the Terms, either party may not commence any Tribunal or Court proceedings in relation to the dispute, unless these Terms have been complied with (except where urgent interlocutory relief is sought).

A party to the Terms claiming a dispute (a “Dispute”) has arisen under the Terms, must give written notice to the other party detailing the nature of the dispute, the desired outcome and the action required to settle the Dispute.

Upon receipt of that notice (the “Notice”) by that other party:

The parties to the Terms (the “Parties”) must within 28 days of the Notice endeavour in good faith to resolve the Dispute expeditiously by negotiation or such other means upon which they may mutually agree.
If for any reason whatsoever, 28 days after the date of the Notice, the Dispute has not been resolved, the Parties must either agree upon selection of a mediator or request that an appropriate mediator be appointed by the Australian Mediation Association.
The Parties are equally liable for the fees and reasonable expenses of a mediator and the cost of the venue of the mediation and without limiting the foregoing undertake to pay any amounts requested by the mediator as a precondition to the mediation commencing. The Parties must each pay their own costs associated with the mediation.
The Parties agree to hold the mediation in Victoria, Australia.

All communications concerning negotiations made by the Parties arising out of and in connection with this dispute resolution clause are confidential and to the extent possible must be treated as “without prejudice” negotiations for the purpose of applicable laws of evidence.

If two months have elapsed after the start of a mediation of the Dispute and the Dispute has not been resolved, either Party may ask the mediator to terminate the mediation, and the mediator must do so.

Miscellaneous

US economic sanctions

You agree that our ability to provide our Services to you is subject to compliance with US sanctions that restrict or prohibit who or from where our Services can be accessed. By using the Services, you represent and warrant that you:

are not located or residing in any country or territory subject to comprehensive US sanctions (currently Cuba, Crimea, Iran, North Korea, Donetsk People’s Republic, Luhansk People’s Republic, and Syria);
are not listed on any United States list of prohibited or restricted parties, such as OFAC’s Specially Designated Nationals and Persons List, or otherwise subject to US sanctions that would prohibit your access to or use of our Services; and
shall not use or allow access by anyone to the Services in any manner that may cause Isaacus to violate US export controls and sanctions.

We reserve the right to restrict or block your access to the Services and to terminate the Agreement at any time without notice if we determine, at our sole discretion, that such access may cause a violation or create unacceptable risk to us under export controls or sanctions.

Venue and jurisdiction

In the event of any dispute arising out of or in relation to the Website, you agree that the exclusive venue for resolving any dispute shall be in the courts of Victoria, Australia.

Governing law

The Terms are governed by the laws of Victoria, Australia. Any dispute, controversy, proceeding or claim of whatever nature arising out of or in any way relating to the Terms and the rights created hereby shall be governed, interpreted and construed by, under and pursuant to the laws of Victoria, Australia without reference to conflict of law principles, notwithstanding mandatory rules. The validity of this governing law clause is not contested. The Terms shall be binding to the benefit of the parties hereto and their successors and assigns.

Assignment

Isaacus may assign its rights under the Agreement without condition. You may only assign your rights under the Agreement with our prior written consent.

Severance

If any part of these Terms is found to be void or unenforceable by a Court of competent jurisdiction, that part shall be severed, and the rest of the Terms shall remain in force.

Entire agreement

These Terms, together with all of the terms, policies and notices available on the Website, including our Privacy Policy, or any other binding documents we provide, or agreements provided or executed by us, constitute the entire agreement between us, and supersede all previous negotiations, proposals, commitments, writings, oral statements and understandings of any nature whatsoever.